Call and SMS-Only Plans: No Internet, Same Price – Public Reacts

Telecom companies in India have recently rolled out “call and SMS-only plans” to cater to users who prioritize traditional communication services. While these plans aim to serve customers who don’t require internet services, they have been met with criticism for excluding data without offering a significant reduction in price. Many users feel that these plans do not provide adequate value, as they cost almost as much as the standard data-inclusive packages.

The exclusion of internet services has raised concerns, particularly in an era where connectivity is vital for daily life. Critics argue that by omitting data, these plans fail to meet the evolving needs of users, especially when internet usage is becoming a necessity rather than a luxury. Without data, customers are unable to use essential apps, access online resources, or stay connected through digital platforms, making the plans seem outdated.

A significant point of contention is the pricing of these “call and SMS-only plans.” Despite removing internet services, telecom providers have not significantly reduced the cost, which has led to dissatisfaction among users. Many feel that the pricing should reflect the reduced services, offering a genuinely affordable option for those who don’t use data. The current pricing structure has been perceived as a missed opportunity to provide value for budget-conscious consumers.

These plans, however, do cater to a niche segment of users who rely solely on voice calls and SMS, such as senior citizens and those in rural areas with limited data usage needs. For these groups, the plans still offer convenience and accessibility. But even within this demographic, there is a growing expectation for more affordable and competitive pricing to justify the lack of internet services.

To explore the full details of this development and the ongoing debate, click here. While these plans address certain needs, the criticism highlights the importance of balancing affordability and inclusivity in the telecom sector. Going forward, providers may need to reconsider their pricing strategies to ensure better alignment with customer expectations.

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