In a significant move, the Telecom Regulatory Authority of India (TRAI) has directed telecom operators to introduce dedicated recharge plans for users who require only voice calls and SMS services without data. According to a recent report from Mathrubhumi, this mandate aims to cater to a segment of users who primarily rely on basic telecommunication services, ensuring affordability and convenience.
The new directive addresses the needs of users, such as senior citizens or those with feature phones, who do not require internet connectivity but depend heavily on calls and text messaging. By mandating non-data plans, TRAI aims to provide an inclusive approach to mobile communication, making essential services accessible to all segments of the population. This initiative also aligns with efforts to reduce unnecessary expenses for those who don’t need data services.
Telecom operators are now required to offer plans specifically tailored for voice and SMS users. These plans are expected to have lower tariffs compared to full-service plans that include data. The move has been welcomed by consumer rights groups, as it enhances affordability while ensuring that all users remain connected for their essential communication needs.
TRAI’s instructions come as a response to growing concerns that users without data requirements were being forced to pay for plans with unnecessary services. By introducing these non-data recharge plans, the regulatory body ensures fairness and flexibility in the telecom sector. Users can now choose plans that best suit their requirements, promoting transparency and customer satisfaction.
This mandate by TRAI underscores the importance of catering to diverse user needs in the telecom industry. By providing non-data recharge plans, the authority has taken a step toward bridging the gap between basic and advanced mobile service requirements. For millions of Indians who rely solely on voice calls and SMS, this move ensures affordable and hassle-free access to mobile communication services.
